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Group Manager for Key Account Management at E.ON Energy Distribution

E.On Sverige AB

Skåne län, Malmö

Previous experience is desired

13 days left
to apply for the job

E.ON in Sweden is part of the international energy group E.ON SE, headquartered in Essen, Germany. The group employs around 70,000 people in 17 countries. In Sweden, around 2,100 dedicated employees work. Our Nordic headquarters is located in Malmö. In Sweden, we provide electricity, heating, and smart energy solutions to over one million households and businesses. E.ON's role is to take responsibility and drive development forward, so that more can transition. With our investments and our customers' willingness to contribute, we work to continue electrifying society and meet future energy needs.

Welcome to us at E.ON – and become part of the energy transition. In collaboration with our customers and partners, we ensure that electricity and heat are produced, used, and recycled smarter. If you are passionate and believe in the power of working together, E.ON is the place for you.

Do you want to lead a team that makes a real difference in the energy transition through strong customer relationships, clear business focus, and close collaboration across the organization? We are now looking for a Group Manager for Key Account Management (KAM) within E.ON Energy Distribution. In this role, you will both drive the development of KAM as a function and be an active part of the management team for Customer & Market, where we together take responsibility for customer focus, culture, and long-term transformation across the organization.

About us
E.ON Energy Distribution is responsible for the electricity grid and enables the energy transition every day. Within Customer Market – Customer & Market, we drive customer and business focus throughout the electricity network organization. This includes customer communication, pricing, business development, and Key Account Management.

KAM plays a central role in the relationship with our most important customers and in bringing the customer's perspective into the organization in everything from connection agreements and capacity issues to larger projects and long-term planning.

About the position
As Group Manager for KAM, you will lead a team of 15 employees across three areas: Key Account Managers, Strategic Key Account Managers, and Account Managers. For us, KAM is not a traditional sales role. The electricity network business is a regulated monopoly, which means that the focus is not on “selling” – but on building and developing long-term customer relationships, driving large customer-centric business, and creating the best possible conditions for both the customer's and our delivery.

You will lead a geographically dispersed team, where several employees are located in other locations. The role therefore involves a lot of remote leadership, combined with creating presence by occasionally meeting both customers and employees on-site.

In the role of Group Manager KAM, you will, among other things:

  • lead, coach, and develop the team through clarity, trust, and follow-up
  • take KAM to the next level by developing working methods, structure, and priorities
  • create conditions for more proactivity and strong, long-term relationship work
  • ensure that customer insights are taken further internally and contribute to our priorities and development initiatives
  • be a clear voice for the customer in the organization and work closely with important interfaces and internal collaborations within E.ON
  • represent E.ON in external contexts, such as in dialogues with larger customers and during presentations/talks

Your experiences
We are looking for someone who thrives in a leadership role and is motivated by creating engagement, structure, and clear direction in a complex everyday life. You enjoy building teams, leading through trust, and gain energy from seeing people succeed together – even when you work remotely and do not always sit in the same place.

To succeed in the role, you have experience in personnel responsibility, preferably in contexts where the team works hybrid or remotely. You have worked closely with customers in roles where relationship, trust, and delivery are central, and are used to driving development and improvement work related to working methods, priorities, and follow-up. You are a confident and clear communicator who easily creates understanding of strategy and direction, both internally and externally.

Experience from the energy, electricity network, or other technically oriented businesses is an advantage, as is a background as a civil engineer or equivalent. You do not need to be a technical specialist, but you have an interest in technology and thrive in technical contexts.

How is it with us?
You will join a team with a strong customer focus where the culture is characterized by an open, unpretentious, and engaged climate. The team cares about each other, about the customers, and about doing a good job together. Even though the team is geographically dispersed, there is a clear sense of unity and a desire to collaborate and develop together.

Your manager Gustav is a present and trust-based leader who puts the team before the individual. His leadership is characterized by great trust, clear frameworks, and a lot of personal responsibility, where freedom under responsibility is a natural part of everyday life. You will become part of a close-knit management team with close dialogue, shared responsibility for the entire department, and a clear focus on collaboration, learning, and having fun along the way. Here, you are expected to be confident in your leadership while receiving support, sounding board, and space to grow.

At E.ON, we actively work with inclusion - it is crucial to drive the energy transition forward. We want you to feel welcome! We strive to create a safe work environment with meaningful tasks and good opportunities for development. We continuously challenge ourselves to create a welcoming workplace, where we hope you will thrive.

We work for a more sustainable energy society, but it is equally important that our employees have the conditions to care for their personal sustainability. Therefore, we offer good benefits to ensure you feel good and have a good balance between work and leisure. Some of these include a shorter working time that exceeds the industry standard, health insurance, free healthcare, and more!

Warm welcome to apply and join us on the path to a sustainable society! The application deadline is February 16.

As we work with socially important activities, the employment is security classified, which means that a security review will be conducted before employment.

For questions about the position, please contact the recruiting manager:
Gustav Wengen, [email protected]

For union questions, please contact:
Unionen, [email protected]
Akademikerna, [email protected]
Mattias Andolfsson, Ledarna, [email protected]
Mats Lundberg, SEKO, +46 730 499778

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